Re: how to resolve a connection problem to mail server without disabling the virus scan
CRD needs to be an "allowed" application. Also known as "white listed" applications.
Your antivirus/firewall help manual should tel you how to give permissions to applications which you know are not viruses. All security software has this function.
If not, then you should speak to your security administrator about this and they willgrant CRD the necessary permissions.
